Two finger pitch not working

Vacation time: I will be on vacation from October 3rd to October 15th, please expect a delay in my support. Thank you for your understanding.

aurelsziebert

Hello, I would like to get some help to find out what could be the problem with the twi finger pich.
I imported the full package into a 2D project, I was unable to make it work from scratch, so I checked the demo scenes but it is not working properly even there. Actually I didn't try it with any device, but in the Unity Player when I press the two fingers touch simulator key, then the two spheres appear on the screen, but the camera behaves like it would be a single touch. The second blue sphere moves well.
I originally used the new Input system, but it doesn't change anything if I set it back to the old one in the Player settings, or to use both.
What am I doing wrong?
Thanks!

aurelsziebert

Oh, and the Click Me! focus feature is not working either...
However I can see on the Lean Touch component's inspector that it catches the touch event.
But I can's see it on the Event System's inspector, but maybe thats not a problem - I am not sure.

Anthony

Hi! I just retried with the latest version on both the old new input systems and it works well on my side.
Can you share:

your unity version
console errors
a screenshot of your EventSystem game object
a video capture of Perspective_And_TopDown_Demo running in editor, and what happens when you click a moving cube, and use the alt + click, ctrl+click/drag ?

Thanks

aurelsziebert

Sorry for the late response.
I switched to the Side Scroll Ortho cam meanwhile based on the other thread, but the same problems are there also:

selection of an object for following not working on touch
two fingers pinch not working - something happens but not what I expect.

Video: https://www.dropbox.com/scl/fi/bk8iq58jdtobe25clnxma/Screen-Recording-2024-01-04-at-20.44.55.mov?rlkey=0nomm6un6ijahkfanyojabnu3&dl=0

Unity version: 2022.3.11f1

Touch Camera PRO version: 3.1.0

No any console error.

Thank you!

Anthony

Are you testing with a mouse + keyboard or with a touch screen?
If you have a touch screen can you disable "use mouse" and "use simulator" on the "TouchCameraInputs" game object?

Can you show me your EventSystem object for any errors?

If we can't figure it out, we try plan a video call if you will.

aurelsziebert

I finally figured it out.
The problem was that when I imported Touch Camera PRO into my project, Lean Touch input manager (https://assetstore.unity.com/packages/tools/input-management/lean-touch-30111) was also already present - as I am in an experimental phase to find the most suitable solution for my project.
So as a result very strange things happened, the Components of the two packages started to mix together on the Game Objects. These two packages have Components with the same names, but in different namespaces, so I don't really understand how, and exactly what happened, but somehow same named Components appeared on the TouchCameraInputs Game Object from the other package too. Plane Game Object in the scene was getting the Plane Component from the other package, so CameraSideScrollOrtho Component lost the reference of the right Plane.
So it was a confusion between two similar packages....

I am not sure if any action should take place to help people to avoid falling to a situation like this, maybe indicate this risk in the description in the Asset Store, or maybe it is just an edge case comes once a year for hundreds of users, or maybe it was my fault as I should know that multiple input manager packages should not be installed at the same time.
After all I learned it well thats for sure... 🙂

Thank you for the helpfulness!

Anthony

aurelsziebert Hi! Thanks for reporting, it is indeed a edge case, but I will add that to the troubleshooting section in the manual! Thanks!